Responsibilities
· Responsible for the service management in the maintenance services
· Prepare and maintain project execution plans, and track all activities against the plan, providing regular and accurate reports to internal management and customer management
· Deliver quality outputs based on defined processes, review project performance and take timely corrective actions where necessary to ensure that project performance targets are achieved; identify and mitigate risks before they seriously impact the project delivery
· Monitor and control allocated manpower, associated revenue costs and all capital costs against the project budget
· Provide effective leadership to the project teams and ensuring that the team members are motivated, and developing their technical competencies and knowledge base
· Participate in client / partner contract negotiations and pre-sales solutioning support to sales team
· Manage a team and ensure SLA are fulfill
Requirements
· Degree in IT / Engineering, or diploma with years of experience equivalent
· At least 5 years of experience in managing large-scale system and engineering integration projects and cross-functional delivery teams
· Experience in turn-key development, implementation and maintenance of large-scale, multi-platform, multi-vendor systems in the IT and engineering domain
· Large-scale program management of multi-service line teams, including strong project management and communications skills, service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations
· Proven track record in managing multi-million dollar projects in the government and/or commercial sectors
· Proven record of successful staff management in the area of leadership, staff motivation, performance appraisal, professional development and recruitment
· “Hands-on” attitude
· Good presentation skills, communication, negotiation, interpersonal skills and customer-service orientation
· Knowledge of Voice switching system will be a plus
· Professional project management certification (e.g.. PMP, ITIL, etc.) is preferred
· Preferably with Class 3 driving license
· Working location is in Ang Mo Kio
- This is a 2 years’ direct contract
· Singaporeans only
Please submit resumes to [email protected] with the following
details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
John Goh Meng Chye
EA License No : 06C4642
EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
