- 5.25 Days [Alt Sat]
- Mon - Fri (830am - 530pm), Sat (830am - 1230pm
- Up to $3300 + $80 Standby Allowance + VB + $800 Flexi Dollars
- Sembawang [Company transport from Admiralty Mrt]
Job Description:
- Overall in charge of the Customer Service frontline team
- Champion the front line image of the Company to customers
- Ensure accountability and integrity operational readiness of frontline team
- Promote and enhance frontline team’s image and capability
- Develop the team to achieve excellent service level, productivity and efficiency
- Ensure compliance to company policies, financial, process and industrial standards
- Develop all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency
- Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards
- Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
- Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation
- Provide the point of escalation for team for any operational issues.
- Prepare reports & present recommendations to external stakeholders and management.
- Performs ad hoc duties as assigned by Supervisors
Requirements:
- At least a Diploma in relevant field
- Prior experience of at least 1 to 2 years in leading a team of customer service and general administration team (same (service of commercial vehicles) or similar trade (automotive/logistics/industrial)
Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.
We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.
Jennifer Tay Swee Shan
Reg No: R22111564 | EA No: 21C0845
Recruit Now Singapore Pte Ltd
