About Us
Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.
With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.
Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.
The Role
- Manage the campaign planning process from planning, commercial negotiation to execution with relevant stakeholders
- Work with design agency and suppliers to ensure timely and accurate uploading of content for campaign pages, promotion codes, Shop pages, product listings
- Understand consumer habits and provide brief to Designer on campaign layouts that will encourage browsing and conversions
- Facilitate suppliers booking of E-commerce assets and ensure submission of promotion banners are in line with guidelines
- Manage Guardian’s portfolio on platforms (Guardian.com, Shopee, Lazada) including product upload, product updates, delisting, returns management, stock accuracy, and shop content creation & updates
- Increase sales conversion by creating banners to convey product messaging and promotions
- Ensuring attractive deals, pricing, promos are setup accurately on the platforms
- Liaise with commercial and fulfilment team for any issues and challenges
- Assist customer service team for escalation cases
- Report and escalate issues to relevant internal and external stakeholders for troubleshooting
- Competitor monitoring and suggestions on improvements for an optimum customer experience
- Any other ad-hoc campaign related and administrative tasks
About You
- Minimum a Diploma in Business Management or related disciplines
- 1- 3 years of relevant experience in retail/e-commerce industry
- Dynamic, self-motivated and able to work under pressure
- Strong attention to detail
- Excellent communication (spoken and written) and interpersonal skills
- Proficient in MS Office Applications
- Experience in FMCG will be an advantage
Benefits
- Team Member Discount
- Subsidized Medical and Dental Benefits
- Training Opportunities
- Career Advancement
Working Location: Tampines North
