Hey there!
Welcome to Sheldon Global Pte Ltd, where we're more than just a business - we're a family of 7 lively brands. From the homey elegance of HOUZE to the distinct flavors of Table Matters, Aroma Matters, IRIS Ohyama, and a few others, we're all about bringing the best to the e-commerce world!
Have you ever thought about being part of something big in Singapore's e-commerce scene? Well, here's your golden ticket! We're on the hunt for a stellar Tier 1 Key Accounts Sales and Brand Maestro to lead our HOUZE accounts on Lazada and Shopee!
If you're all about growth, fun, and some friendly banter, you're just the person we've been waiting for! Come on over, and let’s make some waves together! ️
Responsibilities
- Supporting the entire sales team.
- Tracking sales enquiries to ensure that they are scheduled and sent out on time.
- Effectively communicating with customers in a professional and friendly manner.
- Handling a high volume of customer enquiries whilst providing a high quality of service to each enquiry.
- Writing up accurate and grammatically correct sales correspondence.
- Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
- Organising sales promotional campaigns.
- Resolving any sales related issues with customers.
- Responding to sales queries via phone, e-mail and in writing.
- Ensure timely fulfilment of Marketplace & B2B customer orders by working closely with Fulfilment and logistics team.
- Other ad-hoc duties as assigned by Management.
Requirements
· Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma, Bachelor Degree in any field.
· At least 1 Year(s) of working experience in the related field is required for this position.
· Required Skill(s): Xero, Shopify, Qoo10, Microsoft Office, ERP, SaaS, Lazada, Amazon
· Knowledge of the e-commerce atmosphere is a must
· Highly organized and able to manage a large number of tasks concurrently.
· Proficiency on MS office applications.
· Bilingual in both English and Mandarin (to communicate effectively with Mandarin speaking clients).
· Good Communication Skills.
· Proactive.
· A basic understanding of project management.
