Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
Release Manager is accountable for pre-production validation of software changes, and their organized, structured deployment to production.
Duties include, but are not limited to:
- Provisioning of the technical environment, which enables pre-prod testing with production data
- Planning and execution of complex software cutover events, according to DBS processes and standards
- Coordination of designing, planning, building and final provisioning of pre-prod application testing (PAT) environment, consisting of applications from different DBS units and using production data
- Identify technical skills and resources required for provisioning of PAT environment and work with the respective functional leads, to build a working team, sized for the task.
- Ensure coordination of the team’s work, acting as the Scrum Master (ensuring work planning, tracking, prioritization etc.)
- Ensure deliverables of working team are in compliance with internal standards, processes and policies.
- Liaise between working team and Change Management, Infrastructure Management, Security Management and other applicable processes and standards, ensuring quality input is obtained by the reviewing/approving body.
- For complex software deployments (cutovers):
- Work with project director, to plan and scope software release event(s)
- Take accountability for the entire event planning, across all participating systems and users
- Own the runbook, as the foundation of structured execution of actions during cutover window
- Ensure required communication alongside the progress of cutover steps
- Secure auditable artefacts for sensitive steps and decisions undertaken during the event
- Manage multiple work-streams concurrently and effectively resolve issues or conflicts.
Requirements
- Experience of release management using JIRA
- Experience in provisioning technical testing & production environments in multi-countries, open source, cloud-ready ecosystem
- Working knowledge of various cloud supporting technologies (i.e. Open Shift, APIs, Kafka, VPC, GTM…)
- Hands-on Experience in IT environment observability, on infrastructure and application level (Elasticsearch, Logstash, Grafana/Kibana, AppDynamics).
- Knowledge on CI/CD tools, flow mechanism other supporting tools and processes
- Knowledge on API, Queue handling and Caching Techniques (Kafka, Redis…)
- Knowledge of Site Reliability Engineering principles regarding performance, reliability, monitoring and alerting
- Ability to communicate effectively with IT and business senior stakeholders
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
