Job description
• Responsible for training and supervising staff
• Monitor and managing budgets
• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
• Overseeing stock levels & ordering supplies
• Manage and update staff rosters
• Handling customer enquiries and complaints
• Greeting and advising customers
• Preparing and presenting staffing/sales reports
• Assessing and improving profitability
• Setting targets for staff to achieve
• Handling administration and paperwork
• Liaising with customers, employees, suppliers, licensing authorities, sales representatives etc
• Making improvements to the running of the business and developing the restaurant.
Job Requirements
• Preferably with 3 – 5 years of relevant F & B experience
• Good communication skills and a Team player
• Excellent interpersonal and customer service skills
• Serve the guest with a warm smile at all times