Responsibilities
Operations
- Process contracts, orders, invoices and ensure all documentation comply with revenue and company policy.
- Works with Sales, Project Management, Competency Towers and Customers to assist resolution to customer billing investigations and disputes.
- Prepare and follow up on renewals, terminations and planning for reporting and insights to Sales Team
- Challenge legacy policies and procedures that complicate quote, order, invoice and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis.
- Provide proactive feedback to improve sales and support workflows (in systems) to work more effective and efficient
- Assist in ad hoc projects and tasks.
Procurement/warehouse tasks/Reporting
- Perform Procurement duties, ie issue PO to suppliers, response to Suppliers’ queries etc
- Review supplier request
- Onboarding of supplier
- Cost evaluation and negotiations with supplier, including corporate insurance
- Review and processing of supplier contract
- Administration of procurement related systems, including travel management
- Assist in ad hoc projects and tasks
- Perform Stock count exercise for CW warehouses and all Ensign assets. Making sure all equipment are accounted for and put up recommendations or approval for disposal (eg obsolete models)
- Liase with Vendor on delivery & collection of goods and internal stakeholders on collecting spares equipment for projects
- To generate monthly/quarterly reports for both internal and external parties
Requirements
- CAN-DO attitude.
- Ability to work independently as well as within a team in a fast-paced environment.
- Ability to demonstrate creativity and analytical skills in problem solving.
- Ability to work on multiple projects simultaneously and react to changing priorities.
- Excellent interpersonal and communication skills.
- Strong ability to build trusted relationships with both internal and external stakeholders on a regular basis in relation to ongoing projects and operational trouble shooting
- Detail oriented, meticulous, systematic and possess strong documentation skills.
- Good in Excel for reporting purposes.
Preferred Skills / Qualities
- A highly motivated individual with the ability to be mindfully present and appreciate the humour of each moment.