Job Summary
Assist the MSW in administrative and clinical duties.
Prinicipal Accountabilities
- Assist the Medical Social Worker in carrying out administrative work, in the delivery of social services to patients and their families.
- Be involved in the pre-admission work, such as taking on a new referral, liaising with the external agencies and internal team to facilitate a resident’s admission to the nursing home.
- Provide pre-admission and financial counselling to incoming patients and their families.
- Assist patients to apply for appropriate financial assistance schemes when needed.
- Keep updated register and records of patients (electronic or written data)
- Attend to enquiries on referrals, service and charges.
- Maintain statistics on patients and referrals from various sources.
- Provide secretarial support to the MSW including data entry and filing to support the delivery of services to patients and/or families.
- Be involved in casework management of patients.
Other duties as instructed by the MSW
- Coordinate home visits and field work under the supervision of MSW.
- Carry out other duties as assigned from time to time.
