[Our client is looking for a Technical Support Engineer to provide technical support for CCTV systems at client site.]
Responsibilities:
- Responsible for technical support.
- Write product solutions and responsible for inquires of technical parts of related products.
- Provide technical support to business opportunities.
- Support to Project-designated product or proposal. Comprehensively coordinate resources, successfully accomplish project POC (Proof of Concept) with significant effectiveness.
- Prepare project delivery, plan design and review, testing and verification, to ensure that the solution can be stably implemented.
- With active promotion, projects executed in reasonable process, and delivered with high quality and detail and accurate project materials and deliverables in time.
- Quickly solve problems in the progress and receive good comment from customers; promptly feedback problems to corresponding departments with advice valuable for effectively improving products and solution;
- Continuous follow-up on Projects, maintain project delivery record and data sorting; participate in project acceptance test and presentation, and produce project summary report after completion of the project.
- Collection and Analysis of System and Product Needs, Output of Quality Report, Collection and Analysis of Competing Product, Comprehensive Record of Mid/Large-scale System Implementation.
- Provide technical support in new product/proposal introduction, material output of product technology, material output of product promotion, marketing activity support.
- In charge of Planning and Implementation of Customer/User Training
Requirements:
- At least Diploma or bachelor’s degree in engineering, telecommunication or computer science related.
- At least 1-year experience of technical support in IT/CCTV/telecom related industry.
- Good communication skills and sense of customer-focus.
Interested candidates who wish to apply for the advertised position, please click "apply now" or email us an updated copy of your resume in MS Word format.
We regret to inform that only shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd
EA License No : 01C4394 | XU RUIXUAN | Reg No: R24120468
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
