The Executive / Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/She manages a programme, either mentoring and tutoring programme for upper primary/lower secondary school students who are academically weaker or play-based programme which facilitates the learning of pre-schoolers. He/She also work closely with volunteers who contribute in it.
Job Responsibilities:
a) Case Management
- Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.
- Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.
b) Programme Management
- Manages the operation of the programme
- Organise activities and projects to engage and support beneficiaries
- Evaluate the activities and projects
c) Stakeholders Management
- Engages volunteers and partners in programme planning and implementation
- Manages volunteers systematically from recruitment, training to providing feedback and recognition.
Job Requirements:
- Minimum Degree, preferably in Social Sciences
- Has passion to work with low-income families, students and volunteers.
- Good interpersonal and communication skills, with a service-oriented attitude
- Strong organising skills with the ability to work in teams and independently
- Caring, responsible and resilient
- Proactive in learning
- Able to serve English and Mandarin-speaking clients
- Able to serve Dialect-speaking client will be preferred
- Willing to work on Saturday
