Job responsibilities:
The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails customer service, access the feasibility of executing Writ of Seizure and Sale (WSS) and case processing work.
The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and provide timely assistance and advice to the workers.
The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.
Job requirements:
- Able to handle customers in a responsive and professional manner
- Able to communicate well and write concisely
- Team-player with good interpersonal skills and able to work independently
- Possess good analytical and problem-solving skills
- Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook
Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.
