- Handle calls and emails, meet brand standards.
- Manage bookings via OTAs and website.
- Convert inquiries to actual room bookings.
- Upsell rooms efficiently and timely.
- Update booking systems and maintain records.
Requirements:
- Minimum 1 year of relevant customer service/front desk working experience.
- Customer-service oriented.
- Keen interest in hospitality industry.
Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
