Our Client, in the Security Systems Industry located at the Central has opening for Presales Technical Support.
- Career Advancement
- Variable Bonus
Responsibilities
- The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.
- Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
- Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
- Ensure all the system configuration and quotes are accurate for SEA region.
- Provide technical training for SEA sales team and technical team.
- Provide after sales technical support (project/CS) if any PM/engineer needs help.
- Provide T&C support for SEA projects.
- Ensure quality of services following company standards and policie strictly, to deliver prompt and efficient response to all service requests within assigned region.
- Prepare customer training materials and deliver professional customer training.
- Attend internal training, improve skills.
Requirements
- Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
- Basic IT knowledge in security hardware, network and database.
- Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
- Candidates with technical presales background will be an advantage.
- Good communication and coordination skills.
- Client service oriented and quick learner.
Qualified or interested candidates, kindly apply to us in
the FOLLOWING FORMAT to facilitate the short listing process;
Attachment of CV’s in MSWORD FORMAT
Resumes please INCLUDE:
- Personal Particulars
- Education background
- Work experiences in point forms
- All Reasons for leaving
- Current and Expected salary
- Date of availability / Notice Period
**We regret that only shortlisted candidates would be notified.
Your Profile will be kept in our database for more career opportunities.
We wish you all the best in your job search.
Chia Kim Wai Terry
Reg No: R23111838
EA No: 19C9570
