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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Forex Dealing/Client Service
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Forex Dealing/Client Service

Guotai Junan Futures (singapore) Pte. Ltd.

Guotai Junan Futures (singapore) Pte. Ltd. company logo

Job Description:

1. Provide execution-related advisory services for trading clients, offering advice on market conditions and financial market matters. Proactively handle clients’ enquiries on trading-related matters.

2. Ensure and facilitate the proper execution of trades for clients in an accurate and timely manner.

3. Play an integral role in the growth and maintenance of real-time foreign exchange trading platforms.

4. Collaborate with stakeholders to deploy business requirements into a workflow.

5. Experience in development work in a team-based environment to deliver live production.

6. Understanding all business systems, processes, and procedures

7. Monitor market movements to conduct risk control, oversee customer's risk parameters and margin exposures, and implement measures such as margin calls or forced liquidation when necessary.

8. Monitor and ensure clients’ trade activities are always carried out in compliance with internal policies/ guidelines and regulatory requirements.

9. Perform initial diagnosis and investigation of trade rejection, and troubleshoot any technical enquiries concerning trading platforms.

10. Exception handling of trades during system downtimes. Identify and rectify performance bottlenecks.

11. Proactive individual who is resourceful in providing alternative solutions for clients.

12. Participate in the development and launch of new product offerings, trading systems, and other ad-hoc projects.


Requirements:

  • Bachelor’s degree holder in Finance or business-related disciplines.
  • Preferred industry experience in FX front office matters (systems, risk management liquidity aggregation, etc).
  • Certifications in CMFAS M2A, M5, and M6A will be an advantage.
  • Good knowledge of Fundamental and Technical Analysis in the Forex market
  • Excellent interpersonal skills with the ability to work independently and collaboratively.
  • Pro-active and capable of problem-solving in a fast-paced environment.
  • Able to work night/rotational shifts and on SG holidays.
  • Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients
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