- Supervise and coordinate the activities of staff to ensure efficient and effective operations
- Giving instructions or orders to subordinate employees.
- Ensuring that the work environment is safe, secure and healthy.
- Train and develop staff to provide excellent customer service and maintain high levels of cleanliness and hygiene.
- Monitor inventory levels and order supplies as needed to ensure adequate stock levels.
- Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner.
- Perform other duties as assigned by management.
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