Roles & Responsibilities
- Providing exceptional customer service, ensuring timely responses, and demonstrating effective communication skills in a position that involves engaging customers and offering guidance on matters pertaining to housekeeping and the hiring of assistance. Earn the admiration of your customers!
About Astar Housekeeping
At ASTAR, we strive for excellence in every aspect, prioritizing the satisfaction of both our clients (employers) and the helpers we assist. With numerous clients turned friends, our company fosters a fantastic work environment. We source helpers from the Philippines, Indonesia, Myanmar, and Thailand. Currently undergoing digital transformation, we anticipate substantial growth in the near future.
Responsibilities
- Responding to customer inquiries promptly.
- Providing guidance on the hiring process.
- Coordinating interviews for both helpers and employers.
- Cultivating exceptional relationships with employers and helpers alike.
- Conducting follow-ups for after-sales service and offering counseling as needed.
Job Requirements
- Holds CEI (Basic) or is open to undertaking the course.
- Prior experience in an employment agency is advantageous.
- Proficiency in Bahasa Indonesian or Bahasa Melayu is a plus.
- Demonstrates excellent interpersonal and communication skills.
- Capable of working independently as well as collaboratively within a team.
About the Job
- Operates on a 5-day work week (Monday to Friday, 10 am to 6 pm).
- Offers a monthly salary plus commission.
- Location: Katong, East Coast.
- EA No. R2197432.
For any additional inquiries, please contact us at [email protected]
