Job Description
· Install, configure and troubleshoot hardware, including printers, computers, projectors and other IT Peripherals.
· Troubleshoot and resolve network connectivity issues, Microsoft Office, HR and Accounts Software applications, Adobe etc
· Communicate with IT vendors for the maintenance and software license expiration
· Liaise and negotiate with vendors on purchasing of office technical equipment, software required
· Manage IT security such as installation and maintaining Anti-Virus for all desktops/laptops or IT devices and perform weekly data backup for all servers.
· Create LAN Network and assign IP address when necessary
· Provide Helpdesk support for all users
· Cloning image and Setting up of new PCs / Notebooks such as creating email account, mailbox setup etc.
· Assist in setting up of CCTVs images in office premises and end users
· Good technical knowledge of the latest operating systems & network protocols.
· Performing any other IT related duties (e.g. updating of company website)
· Maintaining Software & Hardware Inventory and Proper Documentation
· Other ad-hoc duties as assigned.
Requirements
· Proficient in Microsoft Windows XP, Windows Vista, Windows 7 operating systems
· Proficient in Microsoft Office 2003, 2007, 2010 and Microsoft Outlook email client
· Good Analytical Skills, Fast Learner, Initiativeness, Honest and responsible
· At least Diploma/Degree in Information Technology/Computer Science or equivalent
· At least 3 years of experience in the related field is required for this position.
· Possessing CompTIA, A+, MCTS is at an advantage