Job Title : Bank Ops (Analyst Junior)
Job Type : Contract One year
Job Location : West/East Singapore
We are looking for X2 Bank Ops, Analyst to start immediately, and location either in the East or West.
Job Description:
· Process fulfilment of requests through retrieval of information & updates in Bank’s operating systems within specified Service Standard, timely and accurately
· Process requests on Account Maintenance/Updates on customer’s accounts.
· Highlight on operational issues and provide timely escalation to management
· Identify operational risks and implement measures to address/mitigate the risk
· Participate in process improvement in providing ideas/initiatives in digitization and automation
· Establish and maintain effective relationship & partnership with key internal & external stakeholders
· Work closely with various stakeholders in daily activities, understand process frictions and recommend ideas to achieve Design-For-No-Ops strategy
· Contribute to updates of Process Risk Maps & Standard Operating Procedures
· Timely escalation of any ops/system issue to Team Lead
· Liaising and assisting SPF/LEA with retrieval of bank information/documents
· Any other ad-hoc assignments from Team Leader to improve the team’s performance
Job Requirements:
· Diploma in any discipline.
· Training will be provided for those without related working experience
· Proficient in Microsoft Office Word, Excel, Outlook, PowerPoint
· High level accuracy level, well-organized
· Knowledge of the bank’s core operating systems and control standards is advantage
· Meticulous, with an eye for details, team player and can do attitude
· Good communication skills verbally and written
· Singaporeans only need to apply
Others
· Working Hours : Mon – Fri (8.30AM – 6PM)
· Working location : West- Toh Guan Road/East-Changi
If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected]to take it forward. We regret to inform that only shortlisted candidates will be notified.
EA License No 93C4403
EA Regn No R1872602
