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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer
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Customer Service Officer

Capitalmaster Pte. Ltd.

Capitalmaster Pte. Ltd. company logo

Location: 36 Purvis Street (Nearest Mrt : Bugis / City Hall)

Working Days : 5 days (Mon to Fri)

Working Time: 2 Shifts,9.30am to 6.30pm / 2pm to 10pm

Company Profile:

We are a company focusing on stock software analysis and software course learning, with a strong technical research and development team and an excellent sales team. We provide comprehensive stock software solutions and professional stock software course training, have served hundreds of customers, and have been highly praised by customers.

Key responsibilities:

  • Improve and organize customer information.
  • Timely answer customers’ questions, and remind customer to renew or upgrade products.
  • Arrange one to one teaching, coach software operation for new customers.
  • Provide specific training according to the learning situation of clients to help them improve their investment level.
  • Establish good cooperative relationship with customers.
  • Simple video editing skill.

Requirements:

  • Diploma in any relevant fields.
  • At least 1 year of relevant work experience. We also are open to considering candidates who are new to the workforce and eager to learn and grow with us.
  • Excellent communication and interpersonal skills
  • Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.
  • Attention to detail and ability to maintain accuracy under pressure.
  • Proficient in MS Office and other relevant software.

Employee Compensation and Benefits:

  • We offer competitive salary and benefits packages, as well as opportunities for career development and advancement within our organization.
  • Entitled for the stipulated public holidays.
  • Free learning of stock investment professional technical knowledge and practical skills.
  • Free use of internationally advanced smart share investment software without alternative products.
  • Provide free training and enjoy the opportunity to learn and improve with the company's lecturers.

If you are inexperienced but love to learn and are interested in the stock market and the financial industry, you are welcome to join us.

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