- A first degree in Management Studies, Business, Marketing, or any other related discipline
- Effective communication skills: A customer service executive must have the ability to communicate both verbally and in writing
- Ability to effectively work with a team
- Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time
- Possession of interpersonal skills to be able to relate cordially with different classes of people
- Ability to handle stress well
- Ability to listen and pay attention to details
- Smart thinker: The service executive should be able to think quickly in providing solutions to the problems of customers
- Possess a pleasant and clear speaking voice, coupled with a fluency in English
- He/she must be highly motivated
- He/she should be open minded and enthusiastic towards excellence
- Possess a fair knowledge on how to use the computer system and its basic application
- Ability to be thorough and extremely analytical
- Possess flexibility and ability to effectively perform multiple functions at a time
- Ability to work on sundays and public holidays
- welling to work long hours
- working experiences in Halal Restaurant min of 5 years
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