Role: Customer Technical Support Engineer
Work Location: Yishun (need to travel within Singapore)
Job Scope:
- Providing technical support on both hardware and software for products such as library system / equipment at clients’ locations islandwide
- Work with Engineers / professionals in the implementation, testing and user acceptance of products
- Conduct regular inspection, analysis and troubleshooting of systems and equipment including running tests and interpretating results / recommending effective solutions or recommendations
- Sourcing / negotiation with suppliers for parts and clients on replacements
- Writing of reports including conducting basic user guides, safety regulation and preventive maintenance plans
- Be the point of contact for all faults raised, logging and attending to the issues within stipulated timeline
- Any other tasks as assigned
Requirement:
- Nitec / Diploma / Degree in IT / Electrical / Mechanical / Mechatronics / Engineering related field of studies
- Proficiency in IT technical skills and resourceful in solving technical issues
- Customer focused and a good team player with a high level of responsibility and commitment
- Willing to be on standby due to operations needs
Interested candidates, you may WhatsApp resume to (65) 89157155 or email [email protected] for application processing.
Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.
OneLink HR Consultancy Pte. Ltd / Tay Yeow Ling
Co. Reg. 201313178M│ EA Reg. R1328207
