We are looking for a dynamic, friendly and helpful personality to be 'The Voice' of LSBF. If you think you have what it takes to be an outstanding Customer Service Officer, please send us your resume.
Job Descriptions
- Receive and transfer incoming calls to respective department or staff
- Collate and preparation of purchase orders for Sales & Front Office Operations department
- Collection of payments and issuing receipts to students
- Sales report and settlement of daily accounts
- Retrieve and acknowledge to students' feedbacks and/or complaints timely and escalates to Schools’ Operations office for further actions
- Maintain records of lost & found items and keep the found items in custody
- Maintain records of incoming and outgoing mails
- Maintain accurate records of Conference Rooms booking for staff
- Comply with respective regulatory requirements and organisation's policy and operation manuals to ensure safe and healthy workplace environment
- Any other ad hoc assignment
Requirements
- GCE 'O' / ‘A' Level / WSQ Professional Certifications/Diploma qualification
- Preferably at least 1 year of relevant experience
- Proficient in Microsoft Office, Teams
- A good team player with good interpersonal, communication, presentation and writing skills
- Pleasant disposition with good customer service skills
- Self-motivated, positive attitude, able to work independently and take initiative
- Resourceful and able to multi-task in a fast-paced environment
- Enjoys meeting people and organising activities
- Fresh graduate who meets the pre-requisites can be considered
