URGENT
Location : Tampines Ave 7
Contract period : Immediate (1 year)
Working hours :
Mon – Thurs : 0800hrs – 1730hrs
Fri : 0800hrs - 1700hrs
Position : Admin Assistant
Job scope :
Finance Reconciliation
- Conduct financial reconciliation
- Collaborate with relevant stakeholders to investigate discrepancies and resolve financial issues e.g. refunds.
- Maintain detailed records of financial transaction and outcomes.
Notification Management
Ensure timely and effective delivery of notifications to award recipients, including reminders to spend credits
before expiry date.
- Utilise various communication channels, including SMS, email and hardcopy letters, to reach recipients.
- Maintain accurate records of notifications sent and status of delivery.
- Monitor and report utilisation trends
Public Query Resolution
- Promptly respond to the queries from the public via various communication channels (phone, email).
- Accurately document and close queries, ensuring a high level of customer satisfaction.
- Support transitional administrative functions, pending roll out of the various system enhancements from policy change and digitalisation efforts
Requirements:
- Proficient in Microsoft
- Diploma and above. Salary ranges from $2,200 - $3,200 per month depending on qualifications and relevant working experience.
