[Pre-sales support]
· Lead and manage overall data center facility solution from pre-sales to post-sales stages including direct interface with customer to obtain the user requirement, due diligence activities, develop the fit-for-purpose solution, and deliver the data center services for data center business opportunities in APAC with an objective of ensuring an appropriate technical information and designed solution can met the customer’s requirement and support business growth.
· Work with sales team for the technical requirement, engage with clients to assess technical requirements, costing, create feasibility studies or work out TCO (Total cost of ownership) calculations on product or system level during project tender stage
· As the key technical expert person to consult with for pre-sales technical requirement, provide presentations and site tours, and liaising with support / proposal team at HQ
· Liaise between Sales team and design team for its technical capabilities
· After receiving complete proposal information, to work with engineering & solution designer to develop proposal, follow up with the sales team for the outcome, conduct pre-sales site surveys to gather relevant information
· Work with the sales team to generate Bills of Materials (BOM), provide costing, carrying out experiment to ensure proposed solution fits client’s requirement
· To bridge the gap between design technical capability and client’s need
· Define, develop and maintain update-to-date technical information database of each data center products and aligning the critical technical figures with product owners and operation team for any change of infrastructure system.
· Lead, manage and deliver the customization provisioning to the customer with direct interfacing and coordination with both external customer and all internal stakeholders
· Define and develop the technical training material to the internal customers (sales, product consultant, product owner.,etc) for any update about data centre development
[Mechanical Design Engineering]
· Propose design concept, summarize design requirement, analysing existing facility, and develop conceptual sizing/design
· Risk analysis by checking consistency between tender and quotation specification
· Prepare supplemental material (Spec, DWG) for quotation, Review BoQ (Material and Quantity), Propose Value Engineering and Technical Review
· Concept & Schematic Design
(Summarize design requirement, Analyzing existing facility, Schematic design report, Design development (Spec., Technical calculation sheet), Propose new feasible innovation and stay abreast on the latest trend in the market, Product differentiation)
· Detailed Design
(Arrangement of shop drawing with drafter, Authority submission arrangement with QP, Input for T&C requirement (prepare test script and ensure that the methodology is in line internally)
· Review of construction material / shop drawing / MoS, Shop drawing coordination for large or complex project, Periodical inspection (internal check for quality improvement)
· Ensure site installation works are accordingly to project plans / designs / time frame for large or complex project
· T&C consultation for FAT, SAT, and IST with Technical & Q&C department
· T&C Planning, Coordination and to complete with Testing report compilation
· Handover submission arrangement with drafter team and project team (As build DWG)
· Any other duties assigned by the Manager
