The Work:
The account manager will work closely with their clients and team to get the brand’s message across to the public in ways which are relevant, authentic and engaging. They act as the main point of contact between the agency and the client to provide information in a relevant and understandable way.
The job of an account manager is to quickly grasp each client's goals, and make use of the resources of their agency to build the most effective campaign with the guidance of their account director.
Includes:
- Research clients' products, services, plans, competitors and target markets
- Making proposals to clients, creating creative solutions & developing strategies to meet business needs.
- Capture feedback accurately and succinctly
- Clarify and push feedback with the client helping work through their comments to ensure they are accurate to what the clients really need
- Write clearly articulate briefs according to the feedback received by the client in a timely manner
- Brief agency colleagues, and work with them to plan and implement the best advertising solutions for the client
- Put together project timelines and scopes and presentations
- Act as the gatekeeper for all creative work sent to the client ensuring it is accurate to brief
- Source for vendors and suppliers and put together comparative decks for assessment by the team and client
- Travel frequently out of the office for meetings
- Take part in pitches for new contracts
- Keep records and handle invoices
- Drive and define all long and short-term/long-term objectives and strategies with the teams to execute best-in-class work
- Develop and manage annual strategic and production work plans, forecasts, fees and reconciliation alongside their reporting supervisor
- Establish project scope by studying strategic business drivers; discovering and validating business and technical requirements and parameters; obtaining input from experts; examining and recommending changes to current business practices; developing and writing proposals
- Provides project status reports by collecting, analyzing, and summarizing data and trends
- Meets cost standards by monitoring expenses and implementing cost-saving actions
Skills & Personal Qualities:
• Quick to absorb and analyse large amounts of information
• Enthusiastic, energetic and imaginative
• Approachable, outgoing and diplomatic
• A clear communicator, in person and writing
• Able to present ideas with conviction
• Highly organised and flexible
• IT literate - Powerpoint, Keynote, Excel, Google Online Platforms
• Comfortable working as part of a team
• Open to learning new skills
•Well groomed for meetings
