- Continually meeting or exceeding sales quotas.
- Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
- Monitoring the performance of the sales team.
- Ensuring that the store is clean and well-maintained at all times.
- Building and maintaining good working relationships with customers.
- Identifying opportunities and strategies to increase sales.
- Regularly attending sales meetings and training sessions.
- Ensuring that the store is adequately stocked with company products.
- Performing all duties of the Sales Manager in cases of absence or emergency.
- Updates managers by consolidating, analysing, and forwarding daily action summaries.
- Assist with the sales process by maintaining a fully stocked store.
- Recommend and display items that match customer needs.
- Manage point-of-sale processes.
- Maintain an up-to-date knowledge of product features and sales promotion
- Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
- Update customer records in the company database as required
- Perform any other duties assigned by the director.
Sales Assistant Manager Requirements:
- High school diploma or GED.
- Bachelor’s degree in marketing, communications, or related field is advantageous.
- Proven experience in sales and customer service.
- Proficient in all Microsoft Office applications.
- The ability to work in a fast-paced environment.
- Excellent problem-solving skills.
- Strong management and leadership skills.
- Effective communication skills.
- Exceptional customer service skills.
- The Ability to multitask and work under pressure.
- Availability to work within opening hours (e.g. evenings, holidays, weekends).
- The ability to work under pressure.