PRODUCT AREA
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
JOB DESCRIPTION
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
ADDITIONAL JOB DESCRIPTION
As the Technical Community Development Lead, you will have the responsibility of building a knowledge sharing culture inside our Customer Engineering teams. You will also manage specialized Customer Engineers in tight collaboration with our geographical and industry Customer Engineering leadership teams. You will be responsible for leading cross-functional teams to design, implement, and execute technical solutions and programs which ensure role excellence across our customer-facing technical organizations. You will also collaborate with global and regional sales engineering and solution management functions to ensure field demands are prioritized and met. You will develop a strategy to embed a culture of knowledge sharing, ensuring our Customer Engineering and Architectural communities have the technical depth to drive business value for our customers and differentiate the Google Cloud Platform (GCP).
Qualifications
JOB RESPONSIBILITIES
- Lead technical community strategy and execution.
- Oversee technical execution across the portfolio of solutions.
- Oversee the prioritization and execution of sponsored technical programs originating from the communities.
- Partner closely with key stakeholders across the business to ensure engineering excellence from our technical Sales teams.
MINIMUM QUALIFICATIONS
- Experience leading and executing cross-functional programs.
- 10 years of customer-facing experience in the enterprise space, including in translating customer needs into solutions.
- Experience with cloud platforms and architectures.
- Experience with building and delivering business and technical pitches to stakeholders.
- Experience working with a pre-sales team.
PREFERRED QUALIFICATIONS
- Experience leading and managing a team to grow in ambiguity in a dynamic, highly matrixed environment.
- Ability to collaborate effectively across organizational boundaries in a highly matrixed environment, build relationships, and import and export talent and ideas to achieve a broader organizational goal.
- Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
