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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer (Office)
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Customer Service Officer (Office)

8 Medi-aesthetics (somerset) Pte. Ltd.

You will be responsible for your individual target, including the following job responsibilities:


· Engage and establish good relationships with Prospects, from assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them on their appointment.

· Any other ad hoc duties assigned by supervisor or Management.


Requirements:

· Minimum 1 year of outbound call centre experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin speaking clients for booking of appointments.

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