- Attend to clients' enquiries and requests.
- Carry out induction procedures with all new staff.
- Check cleaning equipment condition.
- Check work done by cleaners.
- Communicate and relate effectively at the workplace.
- Demonstrate understanding of cleaning methods and processes.
- Implement work plans.
- Inform supervisor or manager when stock level of cleaning materials is low.
- Inform team of clients' requests and follow up to ensure request is done.
- Instruct and delegate tasks to team.
- Oversee day-to-day cleaning operations.
- Provide appropriate guidance and training for cleaning staff.
- Resolve problems and make decisions at operational level.
- Train new cleaners on work procedures and operation of equipment.
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