KEY RESPONSIBILITIES / DUTIES
· Acquire new clients, deliver and exceed sales targets assigned.
· A key link in the communication to clients for sales and order fulfilment, including but not limited to address their queries, anticipate issues and ensure order issues are resolved, on-time delivery are met and manage the critical expedites.
· Retain existing clients and ensure timely follow-up on their renewal status.
· Review and guide clients on the documents required for certification.
· Monitor, track and advise clients on their applications status.
· Facilitate problem resolution to increase customer satisfaction.
· Ensure timely and accurate response to clients’ inquiries.
· Ensure that the clients’ databases are updated periodically.
· Identify, propose and implement improvements to the process to meet customer critical issues.
· Research and solicit potential sponsors for SEC programmes.
· Organizing campaigns that will lead to donations.
· Develop funding proposals and sending these to potential sponsors.
· Liaise with the social committee regarding sponsor invitations and special functions and events.
· Develop and maintain relationships with existing and potential sponsorship.
· Maintain records of sponsors and donors.
· Provide report at regular meetings as and when required.
· Send out letter/email to current sponsors regarding their commitment for the coming event.
Any other adhoc duties as and when required
JOB REQUIREMENTS
· Degree in Business or Master's Degree in a related field.
· At least 8 years’ B2B proven commercial engagement experience, and at least 5 years of fundraising experience in Singapore.
· In-depth knowledge of local and global environmental issues will be an added advantage.
· Good research and analytical skills.
· Strong stakeholder management skills, tactful and effective with differences of opinion, influences rather than directs.
· Ability to work as a team and work independently.
· Ability to communicate with people at all levels.
· Well-versed with MS Office.
· Adequate Business planning knowledge and project management skills
·Demonstrated ability to manage and execute multiple projects simultenatouesly
·Self-Driven individual with a results-oriented mindset and yet able to work harmoniuously with colleagues.
·Open towards new learnings and handling new projects as and when assigned
