Overview:
The project manager will play a pivotal role in planning, executing, and closing projects within specified deadlines and budgets. They will collaborate with cross-functional teams (creative, account servicing, finance and production), ensuring seamless communication and successful delivery of advertising campaigns for our diverse client base.
Responsibilities:
- Project Planning and Initiation:
- Work closely with clients and internal stakeholders to understand project requirements, objectives, and deliverables.
- Develop comprehensive documentation; scope of work and project plans, outlining timelines, resource requirements, and milestones.
- Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
- Team Collaboration:
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- Lead and motivate cross-functional teams, fostering a collaborative and creative working environment.
- Ensure effective communication between team members, facilitating productive discussions and resolving conflicts.
- Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
- Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output.
- Resource Allocation:
- Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects, considering the skills and strengths of team members.
- Monitor workloads and work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
- Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
- Work with and help the client lead in the overall agency capacity planning.
- Budget Management:
- Develop and manage project budgets, tracking expenses and ensuring financial objectives are met.
- Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
- Provide regular financial updates to the account servicing team, highlighting any budgetary concerns and proposing solutions.
- Risk Management:
- Identify potential risks and challenges early in the project lifecycle.
- Develop risk mitigation strategies and contingency plans to address unforeseen issues.
- Client Communication:
- Serve as the primary point of contact for clients, providing regular updates on project status and addressing any client concerns.
- Ensure client expectations are managed effectively, and feedback is incorporated into project plans.
- Quality Assurance:
- Implement quality control processes to ensure the delivery of high-quality campaigns.
- Conduct thorough reviews of project deliverables to ensure they align with client expectations and agency standards.
- Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
- Project Documentation:
- Maintain comprehensive project documentation, including project plans, scope of work, requirements specifications, schedules and status reports and contact reports.
- Ensure that all project documentation is organized and easily accessible for team members and stakeholders.
