Key Responsibilities
- Coordinate and oversee daily work and maintenance schedules, ensuring efficient manpower deployment
- Manage duty rosters, monitor staff leave, and handle overtime based on operational needs
- Supervise and inspect cleaned areas to maintain quality standards
- Review outsourced contractors’ work for compliance with agreed scopes and standards
- Conduct briefings in the absence of the Assistant ManagerConduct training sessions for housekeeping staff to enhance skills and ensure compliance
- Issue supplies, cleaning tools, and equipment to staff
- Execute and monitor projects assigned by superiors, including inventory management
- Address tenant inquiries, feedback, or requests and coordinate pre and post-cleaning activities
- Adhere to Safe Work Procedures, Security, Fire, and Emergency Protocols
- Monitor and manage inventory levels for cleaning supplies, equipment, and uniforms
- Collaborate with procurement to source cost-effective and quality cleaning supplies
- Ensure proper waste disposal and support recycling initiatives
- Implement sustainability practices, including eco-friendly products and energy-efficient equipment
- Maintain records of cleaning activities, inspections, and staff performance
- Foster a positive work environment, address staff concerns, and encourage teamwork
- Stay updated on industry trends, new cleaning technologies, and best practices
- Assist in developing standard operating procedures and guidelines
- Conduct regular performance evaluations for housekeeping staff, providing constructive feedback
- Collaborate with Human Resources on recruitment, onboarding, and training of new team members
- Undertake any other assigned services and duties deemed necessary for task completion in a professional manner
Key Requirements
- Minimum 3 years of relevant experience in Housekeeping
- Physical strength and fitness required for manual work
- A team player and takes initiative to assist other team members when required.
- Strong in planning and supervisory skills
- Able to perform rotating shifts
