Lark
Lark is a next-generation team productivity suite that boosts organizations' efficiency, creativity, and engagement. It seamlessly integrates Messenger, Docs, Calendar, Video calls, Emails, OKR, and more into one easy-to-use app.
Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.
Lark Global Revenue Operations Team
We're a data-driven group committed to transforming the sales strategy and processes for optimal results. With a sharp eye on data analysis and process enhancement, we partner with Commercial & Product teams to ensure operational excellence and flawless execution that empower our sales force to excel and maximise our revenue.
Join us in our mission to drive sales effectiveness and elevate the success of Lark!
Responsibilities
- You will act as a trusted advisor to the Global Sales Leadership team, leveraging data and analyses to land business insights, align strategies, and scale the Lark business globally.
- Drive day-to-day channel sales operations and Centre of Excellence (COE) management, including quota alignment, incentive plans draft, promotion program approval, business process diagnosis, sales/partners training, sales territory/clients conflict management etc.
- You will take the lead in driving improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data for our customers.
- You will run all the forecast, QBR, annual review meetings alongside the Sales leaders and keep the Commercial teams accountable to the targets.
- You will manage the administration and execution of the team's targets, including segmentation of business goals, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the business to increase its effectiveness in driving desired results.
- You will also implement and create and maintain metrics reports on marketing and sales activities and effectiveness and business impact.
Minimum Qualifications:
- You have relevant Sales and Channel Sales Operations experience at enterprise firms within the SaaS industry.
- You have led teams under the Sales Operations or Channel Operations function, and have experience building up new teams from 0-1.
- You're able to roll up your sleeves and work directly with the models/data. You are passionate about your work, detail-oriented and have excellent problem solving abilities.
- You have the expertise of developing and streamlining strategies for a cross-regional or multinational sales organization (i.e. across APAC or Global region).
- You exhibit sound business judgment and the ability to influence others. You have a track record of taking ownership, leading data-driven analysis, and influencing results.
Preferred Qualifications:
- Holistic knowledge of sales management systems such as Salesforce.
- You have prior start-up experience and experience in a 0-1 business setting.
What We Can Offer:
- A dynamic and highly motivated team environment that encourages open idea sharing and fosters healthy debates to propel our product to new heights.
- A unique combination of resources of a large company and nimbleness of a startup. You will experience a dynamic work environment where your contributions are valued, and you have the resources to pursue innovative projects and ideas.
- Long-term growth opportunities and the potential to expand responsibilities.
- A dynamic office workspace that fosters in-person collaboration and innovation among teams.
- Engaging team-building activities to foster camaraderie and collaboration.
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
