- Provide publisher/media industry insights and constantly look for new solutions to determine opportunities.
- Perform gap analysis and provide guidance on digital campaign optimisation.
- Build strong relationships with all stakeholders to ensure the achievement of business goals and improve work process & operational efficiency
- Organizing team roles and evaluating employee performance
- Documenting operational tasks and reporting to upper-level management
- Resolving conflicts or complaints from customers and employees.
- Monitoring store activity and ensuring it is properly provisioned and staffed.
- Analyzing information and processes and developing more effective or efficient processes and strategies.
- Establishing and achieving business and profit objectives.
- Maintaining a clean, tidy business, ensuring that signage and displays are attractive.