The Assistant Training Manager plays a critical role in designing, delivering, and evaluating learning and development programs for the organization. The incumbent will be responsible for supporting the Training Manager in all aspects of training, from planning and development to implementation, evaluation, and administrative tasks. The Assistant Training Manager is instrumental in enhancing employee engagement and promoting a culture of continuous learning within the organization.
Design and Delivery:
- Collaborate with the Training Manager to plan and develop learning campaigns, events, and training programs aligned with organizational goals.
- Conduct orientation sessions and deliver relevant training sessions to new and existing employees.
- Create engaging brochures, training materials, multimedia visual aids, and presentations to facilitate effective learning.
- Design and deliver training programs, partnering with internal subject matter experts and external vendors, with a focus on areas such as leadership development and supervisory training.
- Stay updated on emerging digital tools and technology to enhance the Learning and Development function, such as video creation, presentation software, and graphic design.
Implementation and Evaluation:
- Monitor the effectiveness of training programs delivered, collecting and analysing data to measure their impact.
- Actively participate in and support the rollout of training programs, ensuring smooth execution.
- Manage end-to-end coordination tasks for both internal and external partners involved in training initiatives.
- Handle post-learning program duties, including cost management and application for government grant schemes.
- Collate and analyze post-course evaluation data and training attendance records, making recommendations for improvements to learning and development initiatives.
Employee Engagement and Administrative:
- Keep abreast of the latest trends and developments in the field of Learning and Development to keep training engagement fresh and effective.
- Liaise with various stakeholders and external parties to understand and address specific training requirements.
- Promote a positive team culture, fostering collaboration and a strong learning environment.
- Perform training administration duties, maintaining accurate training records and ensuring compliance.
- Be open to taking on ad hoc projects and tasks delegated by the Training Manager.
Job Requirements:
- Minimum 5 years of experience in the F&B and/or Retail industry with preferably 2 years of managerial experience
- Minimum of 3 years of experience in a training capacity
- Diploma or Degree in Business Administration, Management, or related discipline
- Preferably with ACLP/ACTA certification
- Familiar with the WSQ Framework
- Strong communication, good interpersonal and presentation skills
- Excellent planning, organizing and follow-through skills
- Ability to work independently or in teams, within a fast-paced environment
- Proficient in MS Office applications especially and multimedia tools
- As Training materials in dual languages will be curated and developed by the incumbent, including stand-up training, therefore, proficiency in both spoken and written English and Mandarin are required.
Candidates with the following will be advantageous:
- DDDLP/DACE
- Food Safety Level 1 - 4, Advanced Food Hygiene, or any food-related certification
- Relevant experience in F&B, Retail and/ or Services industry
