Thinkers' Vault Pte Ltd., the holding company for illum.e, is looking for conscientious administrative assistants / administrative executives to help in admin work.
Locations:
1) Jurong East
2) Novena
3) Bukit Timah
4) Parkway Parade
5) Hougang
illum.e is the fastest growing enrichment / tuition centre in Singapore. We are regarded by our cherished students and parents as the top General Paper and English enrichment centre in Singapore.
Key Responsibilities:
- Student Recruitment and Enrolment: Manage inquiries from prospective students and parents, ensuring all necessary documentation is completed accurately and timely.
- Admissions Coordination:Coordinate the admissions process, maintain up-to-date knowledge of course offerings, prerequisites, and any changes in admission policies to provide accurate advice.
- Customer Service and Support: Serve as the primary point of contact for enrolment-related inquiries, offering prompt, courteous, and comprehensive support. Resolve any issues or concerns that arise during the enrolment process, ensuring a positive experience for students and parents.
- Data Management and Reporting: Maintain accurate and confidential student records, utilizing CRM systems to track interactions and enrolment status.
- Relationship Building:Build and maintain strong relationships with students, parents, and educational partners to foster a supportive and engaged community. Collaborate with academic and administrative teams to ensure a smooth transition for students into their academic programs.
Work Requirements:
- Five Day Work Week (1 weekend). Candidates who are able to work both weekends can expect better renumeration.
- Work Hours - 8 hours from 10am (Flexi start time)
- Dynamic and adaptable individual who can face the diverse challenges ahead
- Strong sense of responsibility, problem-solving ability and communication skills
- Candidates should ideally be able to work at any of our 5 locations across Singapore, or other branches when necessary
- Potential for both professional development and salary increment in Singapore's fastest growing tuition centre.
