Job Responsibilities
- Accountable to the Team Manager-Client Services for implementing the strategies for collecting overdue payments and any other roles as assigned
- Reconcile discrepancies between statement of accounts and payments
- Maintain positive relationships with brokers and clients
- Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
- Generate credit control report and dashboard based on parameters set by Team Manager- Client Services
- Maintain accurate and organised records of credit-related activities and communication with clients and brokers
- Develop and implement strategies to minimise late or non-payment by customers, including initiating collection actions and negotiating payment plans.
- Generate regular reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities.
- Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.
- Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.
Job Requirements
- Minimum 5-6 years of Credit Control experience within insurance industry
- Diploma/Degree or equivalent
Qualified candidates may submit a copy of detailed resume in MS Word Format to [email protected]
Charissa Ong Zimin (R1104659)
Email address: [email protected]
Recruit Express Pte Ltd
EA License No.: 99C4599
