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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Operations Manager (North/HVAC/ACMV)
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Service Operations Manager (North/HVAC/ACMV)

Acceo Pte. Ltd.

Acceo Pte. Ltd. company logo

Responsibilities:

  • In charge of operations management, employee development, customer satisfaction, and business growth.
  • Resolve client inquiries and remarks, services.
  • Oversee the completion of repair, maintenance, and emergency work within the proper standards.
  • In charge of directing the company, customers, and employee’s management of development and operations.
  • Recognize the requirements of every location to address operational problems.
  • Inspect all site actions follow the rules that consumers have established.
  • Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
  • Hold daily meetings with the team to discuss and make improvements.
  • Develop staff training programs that cover SOP and safety guidelines.
  • Respond to calls for assistance and handle requests after regular business hours.

Requirements:

  • Degree or diploma in a relevant field of study.
  • At least 3-5 years of experience managing ACMV projects.
  • Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

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