We are seeking an experienced and dynamic Logistics Operations Manager to oversee and optimize our warehouse operations. The ideal candidate will have a proven track record in warehouse management, strong leadership skills, and a deep understanding of logistics and supply chain processes. The Logistics Operations Manager will be responsible for ensuring the efficient flow of products through the warehouse, maintaining accurate inventory records, and leading a dedicated team to achieve operational excellence.
Key Responsibilities:
- Lead and manage the logistics operations to achieve the operations key performance indicators and the required service standards.
- Conduct and coordinate operation from warehouse management system.
- Monitor and analyse P&L of the operations, establish business controls, and provide solutions to reduce cost and increase revenue.
- Defines roles and responsibilities, plans for the department’s future needs and operations, counsels’ employees on performance.
- Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.
- Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
- Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.
- Additional responsibilities include process development and continuous improvement and managing total productivity.
- Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)
- Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
- Drive Lean Warehousing System.
- Ensure safe work environment for all employees.
- Administers and communicates company policies.
- Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
- Responsible for the training & development and performance discussions with staff.
- Maintain good working relationships with customers.
- Participate in half yearly & yearly stock take.
Qualifications and Requirements:
- Bachelor Degree in Supply Chain / Logistics / Business Management / Engineering
- Min 8 years of experience with logistics operation in shipper (managing 3PL) / 3PL environment
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Knowledge of warehouse management systems (WMS) and logistics technology.
- Problem-solving and decision-making abilities.
- Ability to work in a fast-paced and dynamic environment.
