Summary
The Operations function is responsible for all of the material handling processes from the point of delivery of product through to receipt by the customer ensuring that customer service, quality, and business requirements are met to the highest standards.
Customer Stock Controller will be responsible for scanning and replenishing parts at customer sites to ensure stock availability targets are achieved, providing the interface at the customer site operations to maintain customer service levels.
Job Responsibilities:
- Scan and replenish bins at customer sites to ensure availability target levels are maintained and customer delivery is not impacted.
- Maintain the current storage mediums and set up new bin locations to the agreed company standards.
- Adhere to specified customer quality requirements and ensure the physical integrity of the product is maintained.
- Action urgent stock requirements to the agreed timescales when on call; on duty to adhere to contractual requirements and ensure customer build output is not impacted.
- Be the first point of contact on-site for customer issues and attend site meetings when required to obtain customer data to ensure stock availability levels and customer service levels are maintained.
- Action the setting up of storage locations and mediums to ensure they adhere to the agreed company standards.
- Participation in improvement activities department/company level to enhance business performance.
- Perform cycle count as planned to maintain the stock integrity at customer site.
- Undertake other duties and tasks that may be allocated that are appropriate to the job.
Job Requirements:
- Minimum GCE'O' Level or equivalent
- Relevant warehouse / logistics experience
- Good communiction skills
- Good attention to details
- Standard level of numeracy and literacy skills
- Basic computer literacy skills
- Computer and Microsoft experience will be a plus
