Job Description
• Performs data analysis, identifies business needs, defines requirements, documents processes and procedures, and advises on ways to be more efficient.
• Work closely with stakeholders including Business user, Project Manager, Developers, Operation team on issues and enhancements
• Provide analysis to support the development of proposed solutions and assist in preparing the proposals
• Analyse the proposed solutions to identify any enhancement opportunities to resolve any performance gaps
• Ensure proposed solutions and/or enhancements are aligned with user needs and requirements
• Keep proper documentation of detailed specifications and solution enhancements
• Assist in the implementation of new solutions by coordinating User Acceptance Testing (UAT) and integration testing in accordance with the implementation plan
• Run user training sessions and provide user guide
• Assist Project Managers in project matters
• Escalate any issues to relevant team members for resolution
Requirements:
- Minimum Bachelor’s degree
- Able to speak Mandarin to communicate with Chinese Clients
- Having experience in POS will be a plus
