Job Description
- Maintain policies and procedures when working with clients and provide appropriate information;
- Be able to understand nature of client issues and resolve them in timely and efficient manner;
- Self motivated and be team player;
- Collaborate with team members on knowledge transfer, procedures and standards;
- Maintain accurate records of daily communications and issues resolve.
Job Requirements
- Min 1 year experience in Desktop Support
- Proficient knowledge of MS Office Suite
- SQL Knowledge & SDLC knowledge added advantage
