Job Purpose
We are looking for an energetic and self-motivated Operations Executive to join our innovative team. If you are an ambitious individual excited about working in the space tech industry, then we want to work with you.
In this role, you would be overseeing operational activities across our organisation. This includes managing various aspects of operations, including stakeholder management, process improvement, and project management, to ensure the development and implementation of our key initiatives.
Job Description
Stakeholder Management
• Collaborate with sales and marketing teams to develop customized commercial packages tailored for strategic partners
• Coordinate with vendors to confirm technical specifications, and any special requirements to meet business needs
• Develop a comprehensive understanding of agreements to ensure alignment with expectations and contractual obligations
Programme Management
• Lead as the primary point of contact for programme-related correspondence, and ensuring adherence to targets and timelines
• Manage programme registration and networking portal to ensure a seamless experience for all stakeholders
• Support programme operational activities that include planning, organizing, coordinating, and execution to achieve objectives
Process Improvement
• Oversee the organization and maintenance of the company's customer database, ensuring accuracy, completeness, and data integrity
• Analyze existing operational processes and workflows to identify bottlenecks and inefficiencies
• Propose and implement process improvements and automation initiatives to streamline operations and reduce costs
Reporting and Analysis
• Conduct data analysis and provide actionable insights to support decision-making and strategic planning processes
• Communicate operational insights and recommendations to senior management to drive continuous improvement initiatives
• Prepare post-programme reports and recommendations for senior management, highlighting key findings, successes, and areas for enhancement
Note that the above job description is subject to change based on business requirements for innovative programmes
Skills and Experience Required
▪ Strong organizational, project management, and multitasking skills, with the ability to prioritize tasks and meet tight deadlines in a fast-paced environment.
▪ Excellent communication, negotiation, and interpersonal skills, with the ability to liaise effectively with clients, vendors, and internal stakeholders.
▪ Strong analytical and problem-solving abilities, with a keen attention to detail and a data-driven approach to decision-making
▪ Written and spoken English (Multilingual/Asian Languages an advantage)
▪ Excellent team player who is commercially astute and customer focused
▪ Ability to thrive in a dynamic and challenging environment, with a proactive and adaptable mindset
▪ Ability to remain calm under pressure, adapt to changing circumstances, and resolve issues efficiently
▪ Experience in project management methodologies (ie. Agile, Lean, Scrum) and space technology sector an advantage
Educational Qualifications
▪ Bachelor’s degree/s in Business Administration, Mass Communication, or a related field
▪ Diploma holders and fresh graduates may apply