- Address all incoming calls regarding customer issues, particularly concerning termination requests, and convert them into opportunities for contract renewal.
- Record all incoming calls and actions taken into the system, ensuring that updates and amendments are accurately documented.
Requirements:
- Nitec in office administration or equivalent
- At least 1 year of call centre experience in banks / telcos environment.
If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]
Please note that only shortlisted candidates will be notified.
For more job opportunities, please visit our website at www.recruit-expert.com
EA Licence: 19C9701
Registration: R21100996
