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Jobs in Singapore   »   Jobs in Singapore   »   Sales / Marketing Job   »   After Sales Support Executive (Regional) / Freight Forwarding / East
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After Sales Support Executive (Regional) / Freight Forwarding / East

Recruitpedia Pte. Ltd.

Recruitpedia Pte. Ltd. company logo

Our client is from Frieght Forwarding industry. They are looking for a After Sales Support Executive to assist their team for the next phase of their business. They are located in East.


Duties:

  • Serve as the main liaison for customer inquiries, ensuring proactive management of accounts.
  • Cultivate and strengthen customer relationships while fostering collaboration across departments.
  • Support in the preparation of bids, contributing to successful customer interactions.
  • Provide insights to enhance revenue strategies aligned with existing business models.
  • Collaborate with global accounts, participating in operational reviews and assessing KPIs.
  • Offer troubleshooting assistance to the global operations team as needed.
  • Promptly escalate and address customer issues within designated timelines.
  • Work closely with sales, customer service, billing, and operations teams.
  • Update and uphold Standard Operating Procedures (SOPs) and share best practices.
  • Assist in vendor identification to optimize costs and streamline operations.

Requirements:

  • Min Diploma in any relevant field.
  • Min 2 years of working experience in Frieght Forwarding industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

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