Responsibilities
- Handling 3 of stack customer service mailboxes + facebook enquiries: respond to customers, update customer tracker sheet, log cases for investigations (both to internal and external tech team).
- SMS UNSUB and account deletion tracker
- Catalogue redemption & KF tagging via GRS on behalf of credit card team
- Update of GRS catalogue and marketplace catalogue
- Handling of voucher purchase for both internal clients and exceptional handling for bank customers.
- Processing of loyalty team invoices for both A&P and tech
- Assistance with voucher fulfilment for campaigns
- Any other administrative duties such as update of SOP decks and templates, forms creations whenever necessary
- Other ad-hoc duties as assigned by supervisor
Period:
- 12 Months Contract, renewable
Location:
- Rafflesplace
Working Hours:
- Mon to Fri, 9.00am to 6.00pm
Salary:
- Up to $3000
Requirements
- Minimum Diploma in Business Studies/Administration/Management, Mathematics or equivalent.
- Looking for candidates with banking or strong admin experience
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R1107390)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg
