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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Retail Guest Service Associate
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Retail Guest Service Associate

Pictureworks Pte. Ltd.

Pictureworks Pte. Ltd. company logo

JOB ROLES AND RESPONSIBILITIES

Deliver Quality Guest Service

  • Contribute to the Guest’s Park experience by anticipating their needs and offering Park information
    including events and directions
  • Look for opportunities to communicate with Guests and recommend the variety of service offered by
    Pictureworks
  • Be an advocate of PictureAir
  • Foster an inclusive environment where all Guests are welcomed, respected, valued and appreciated
  • Help capture memory

Capture Exclusive Moments

  • Capture high-quality Guest photos and utilising the guidelines for image composition
  • Create an individualised memorable experience for Guests while capturing their photos
  • Capture candid moments of Guests by integrating and supporting all operations

Create Lifetime Memories

  • Welcome, assist and invite Guests to view their photos
  • Personalise Guest images into cherished memories
  • Share portfolio of images with Guests
  • Assist Guests in determining which products best meets their needs
  • Sharing with Guest on the variety of services available for their own photos
  • Guide Guest on downloading photos from PictureAir and offers after-sales service

JOB REQUIREMENT

  • Enthusiastic about engaging in Guest interaction
  • Strong verbal communication skills
  • Adapt to and understand new technologies
  • Work in a fast paced and changing environment
  • Engage positively with team members while maintaining a professional work environment
  • Self-motivated and ability to work independently
  • Complete repetitious tasks while maintaining quality and productivity standards
  • Flexible, adaptable, and able to commit during holidays and weekends
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