Salon Manager Responsibilities:
- Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.
- Recruiting salon staff that meets mandatory educational and licensing requirements.
- Preparing work schedules for salon staff.
- Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.
- Monitoring salon supplies and equipment and ordering new stock as needed.
- Creating and distributing promotional material to attract new clients.
- Addressing and resolving client complaints regarding salon services and employee behavior.
- Processing clients’ payments and maintaining accurate financial records.
- Ensuring that the salon is clean and well-maintained at all times.
Salon Manager Requirements:
- Have at least 1 year of salon management experience.
- Have B2C marketing experience.
- Proficient in all microsoft office applications.
- Proficient in English, Chinese and Malay languages.
- The ability to work in a fast-paced environment.
- Excellent organizational skills.
- Strong management and leadership skills.
- Effective communication skills.
- Exceptional customer service skills.
- *** Able to do morning and night shifts rotation.***
