Responsibilities
- To provide 24 x 7 support for Data Center running on 12 hours shift
- Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
- Resolving the incident/problem onsite.
- Escalating unsolvable problems and service requests to the System and/or
- Software Engineer and reporting the escalation to the Project Manager.
- Generating the relevant administrative records and reports.
- Introducing and integrating new technologies into existing environments.
- Applying operating system updates, patches, and configuration changes.
- Adding, removing, or updating user account information, resetting passwords, etc.
- Answering technical queries
- Maintaining the configuration of the system.
- To implement Service Request and Change Request
- Contacting OEM/Vendor for technical support
Requirement
- Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
- Minimum 1 year of relevant working experience in IT infrastructure operation
- Able to perform 12 hours shift working
Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]
Tempserv Pte Ltd
License No : 06C3745
Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151
