Description
We are seeking a meticulous and adaptable Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
Our ideal candidate is goal-oriented and has knowledge of customer service best practices to contribute to high quality customer service and achieve sales targets.
Core Responsibilities & Accountabilities
• Processing orders via email/phone/ordering App
• Receiving and processing purchase orders
• Issuing sales transaction invoices
• Contacting customers by phone or email to answer products queries and obtain information
• Provide administrative support to the Sales and Accounts teams
• Coordinate with sales, production, logistic teams and drivers to ensure timely deliveries
• Directing feedback from customers to relevant departments
• Maintaining and updating sales and customer records
• Prepare daily/monthly sales report and other ad-hoc reporting when required
• Filing of invoices (monthly payment customers)
• Any other administrative duties as assigned
Requirements
• Excellent interpersonal and communication skills
• Proficient in Microsoft Word, Excel and PowerPoint
• A team player with a positive and cheerful personality
• Experienced sales executives are welcome to apply
